Shipping Policy
Shipping Information
Processing Time
Orders are typically processed within 1-2 business days depending on your location. You'll receive a confirmation email with tracking information once your order ships.
Shipping Options
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over $75 CAD within Canada.
Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund.
Return Process
- Contact our customer service team
- Receive your return authorization and prepaid shipping label
- Package your items securely
- Drop off at any Canada Post location
Return Conditions
- Items must be in original condition
- Original packaging and tags must be included
- Returns must be initiated within 30 days of delivery
Contact Us
Have questions about shipping or returns? Contact us and we'll be happy to help!